Shipping policy
At Nycdiva, we understand the importance of timely delivery, and we strive to process and ship your orders as quickly as possible. This 3-day shipping policy outlines our shipping procedures and expectations.
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Processing Time We process orders within 24-48 hours of receiving them. Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Time We offer standard shipping and expedited shipping options. Our standard shipping option typically takes 3-7 business days to deliver within the United States, while our expedited shipping option delivers within 1-3 business days.
Please note that shipping times may vary depending on your location and shipping carrier.
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Shipping Costs We offer free standard shipping on all orders within the United States. For expedited shipping, we charge a flat rate based on the weight of your order and your shipping location.
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Order Tracking We provide tracking information for all orders so you can track your package's delivery status. You will receive an email with a tracking number once your order has shipped.
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Shipping Restrictions We currently only ship within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
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Order Changes or Cancellations Once an order has been placed, we cannot guarantee any changes or cancellations. However, we will do our best to accommodate any requests.
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Delivery Issues If you experience any delivery issues, please contact us immediately. We are not responsible for any delivery delays or issues caused by the shipping carrier, but we will work with you to resolve the issue as quickly as possible.
By placing an order with Nycdiva, you agree to this 3-day shipping policy. If you have any questions or concerns, please contact us.